Step 1: Raise a request for the claim –The first step requires you to immediately inform the insurer about the damage with video/photographic evidence.
Step 2: Inspection – After the claim is registered, a surveyor will be sent by the insurer to inspect the damage.
Step 3: Sending the car for repair - Once the inspection is done, the damaged car should be sent to the nearest network garage for repairs.
Step 4: Claim Settlement - The car will then be repaired by the garage and the insurer will directly settle the amount with the garage if you have opted for a cashless claim policy. Otherwise, you would be required to pay for the repairs and then file for a reimbursement claim.