Policy servicing / General query | |||
Level | To | Contact details | TAT |
Primary | - | As per shared in List & TAT file | |
Level 1 | 9769949797 | T+3 | |
Level 2 | 8390044251 | T+4 | |
Level 3 | 9699276024 | T+5 | |
Escalation cases | |||
Level | To | Contact details | TAT |
Primary | NA | 4 hours to confirm TAT for closure (T) | |
Level 1 | 9821230813 | 9 hours | |
Level 2 | 8291842220 | T+1 | |
Level 4 | 9892177054 | - | |