serviceturn_around_time (TAT)
financial_endorsementT+7 working days
non_financial_endorsementT+5 working days
cancellation_&_refund (pre-issuance)T+7 working days
cancellation_&_refund (post-issuance)T+10 working days
policy_issuanceT+2 working days
general_enquiryT+2 working days